VPNs

We have two main VPN security measures at PennLINC. One is called Big IP f5 VPN, and is used to connect to any UPHS & Penn Medicine service, including the CUBIC cluster and CBICA wiki. If you’re on a Mac, download the F5 Access app and follow the instructions on the pinned word doc in the it_issues slack channel. If you can’t use the App Store version there are older version of the client available here and use this guide to connect.

To reset your PennMedicine password for the VPN (which expires every half year), simply go to reset.uphs.upenn.edu, enter your username + last four digits of SSN. If this does not work, you may need to call UPHS service desk at 215-662-7474, and they will expire your password so that you can reset it manually. In addition, you may also try using passwd on a CUBIC login node to change the password.